IT Support For Law Firms In London & The South East
Akita helps law firms across London and the South East improve productivity, protect sensitive client information and maintain uninterrupted access to the systems their fee earners rely on.
We deliver responsive, proactive IT services that minimise disruption, strengthen cyber security and ensure technology supports rather than hinders billable work.
Our 24/7 service desk and proactive monitoring identify and resolve issues before they affect your users, reducing downtime and helping your firm maintain exceptional client service.
Beyond day-to-day support, we provide strategic technology consultancy, cloud services, cyber security and communications solutions that enable law firms to modernise their IT, meet regulatory obligations and build a secure, resilient platform for future growth.
SRA-Aligned IT Support For Law Firms
Akita delivers IT support for solicitors, legal firms and chambers across London and the South East. So we understand the common working challenges that lawyers and barristers face.
Understanding the challenges of law firm regulation, our IT support is designed to simplify SRA compliance.
From heightened data confidentiality to effective system controls, responsive incident management to staff security education offerings, our IT support service helps your firm stay secure, compliant and productive.
- 24/7 IT service desk, with a guaranteed response SLAs
- NOC services delivering round-the-clock systems monitoring
- Support for telephone systems and communications
- Advanced Microsoft expertise, including Office 365, SharePoint, Teams Dynamics 365 and Copilot
- Support for industry-specific software such as Lex, LEAP and legal accounts systems in Sage
Customer Reviews
IT Services for Law Firms
We support law firms with tailored IT and communication services that keep legal practices efficient, secure, and running without disruption. Whether handling sensitive client data, tight deadlines, or evolving working practices, we ensure your technology supports performance rather than holding it back.
Alongside a range of IT services for law firms, we offer strategic IT consultancy to strengthen cyber security, maintain compliance, and evolve IT environments as firm grows.
Our focus is on dependable systems, responsive support, and future-ready infrastructure aligned to your legal teams.
Cyber Security Services For Law Firms
Protecting client confidentiality and maintaining resilient, secure systems are fundamental expectations of every SRA-regulated law firm.
Akita helps legal practices reduce cyber risk, strengthen governance and implement the technical controls needed to support compliance with SRA requirements and safeguard sensitive client information. Our cyber security services include:
- Client Data Protection: Secure Microsoft 365 environments, encryption, endpoint protection and identity management to help protect confidential client information.
- Security Audits and Risk Assessments: Penetration testing, vulnerability scanning and cyber security assessments to identify weaknesses, prioritise remediation and demonstrate effective risk management.
- Security Awareness Training: Ongoing cyber awareness and phishing training to help staff recognise threats and reduce the risk of human error.
- Identity and Access Management: Multi-factor authentication (MFA), Conditional Access and least-privilege access controls to ensure only authorised users can access sensitive legal systems and data.
- Endpoint Security: Advanced protection for laptops, desktops, mobile devices and servers, with continuous monitoring to detect and respond to threats quickly.
- Compliance and Governance: Support for GDPR, Cyber Essentials, Cyber Essentials Plus and ISO 27001, helping firms demonstrate robust security controls and governance aligned with SRA expectations.
- Incident Response and Business Continuity: Security monitoring, backup, disaster recovery and incident response planning to help minimise disruption and maintain legal services in the event of a cyber incident.
For more about cyber security services for law firms, please get in touch:
Contact UsCase Studies: How We Work With Law Firms
Discover more about the IT support for legal firms that we deliver:
The Key IT Challenges Law Firms We Solve
Working with law firms, we’re aware of their typical technology challenges:
- Data Security & Compliance: Ensuring the protection of sensitive client information and adhering to stringent legal and regulatory requirements.
- Document Management: Efficiently and securely managing, storing, and retrieving legal documents and case files on the go.
- Technology Integration: Seamlessly integrating various legal software, communication tools, and practice management systems to enhance productivity.
- AI Adoption: AI is transforming how firms operate. We deliver Microsoft AI solutions designed to specifically transform law firm productivity.
- Remote Work Solutions: Providing secure and reliable access to IT support and resources for legal professionals working remotely or on-the-go.
- Cyber Threats: Protecting against increasingly sophisticated cyber threats, including ransomware, phishing attacks, and other forms of cybercrime.
Partnering with Akita, we provide firms with the solutions and strategies to turn their technology into a strength rather than a risk.
Switching Your IT Support To Akita
A Smooth Transition With No Disruption To Your Fee Earners
Changing IT providers can feel like a risk, particularly when your firm depends on secure systems, uninterrupted access to case information and technology that supports fee earners throughout the working day. Choosing the right IT support provider is therefore an important decision.
Akita makes the transition straightforward. Our experienced onboarding team manages every stage of the process, from knowledge transfer and system audits through to user support and service handover. We work closely with your existing provider to minimise disruption, maintain business continuity and ensure your staff can continue working without interruption.
With extensive experience supporting law firms, we understand the importance of data security, compliance and responsiveness. Our structured onboarding process is designed to provide a seamless transition, giving you confidence that your firm’s technology is in safe hands from day one.
Watch our video to find out more about our onboarding process:
Strategic IT Partner For THe Legal Sector
Why Choose Akita For Law Firm IT Support?
Choosing an IT partner for a law firm isn’t simply about resolving technical issues. Your provider needs to understand the importance of security, regulatory requirements, business continuity and keeping fee earners productive.
With a 30-year heritage, Akita supports law firms and organisations across London, the South East and the wider UK with reliable IT services and long-term technology expertise.
Our values are simple: invested in our customers, invested in our services and invested in our people for the long term. This focus on service is reflected in more than 200 five-star customer reviews.
Get in touch with us for IT support:
Central London: Tower 42, 25 Old Broad St, London, EC2N 1HN
Kent: Unit 15 Nepicar Park, London Road, Wrotham, Kent, TN15 7AF
Surrey: Dorset House, Regent Park, Kingston Road, Leatherhead, KT22 7PL
Essex: The Workspace Basildon, 7 High Pavement, Basildon, SS14 1EA
Call: 0330 058 8000
Email: [email protected]
IT Support For Law Firms FAQs
Do you provide IT support for law firms in London?
Yes. Akita provides IT support for law firms across London and the South East, with a Central London location at Tower 42, 25 Old Broad Street. Our wider locations across the South East enable us to support legal practices across the region
What IT services does Akita provide for law firms?
Akita provides 24/7 IT support alongside cyber security, Microsoft 365, cloud, communications and strategic IT consultancy. We also support legal-sector software, including Lex, LEAP and legal accounts systems in Sage.
Can IT support help law firms with SRA compliance?
Effective IT can support a law firm's wider approach to SRA compliance by strengthening areas such as cyber security, access controls, data protection, business continuity and technology governance. Akita helps legal practices implement and manage these areas while maintaining secure and productive working environments.
Can Akita support Microsoft 365 for law firms?
Yes. Akita provides Microsoft 365 services and support across technologies including Teams, SharePoint, Microsoft security solutions, Copilot and Azure, helping organisations improve collaboration, security and productivity
Can Akita help us switch IT support provider?
Yes. Akita manages the transition through a structured onboarding process covering knowledge transfer, system audits, user support and service handover, working to minimise disruption and maintain continuity throughout the change.
